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> This module assists the Organization in managing relation with the existing and the prospective clients.
> Enables the Help desk reply to Customer Queries without delays and dependencies there by enhancing customer satisfaction.
> Brings efficiency in follow-up with prospects and customers.
Enable your customers to get efficient support through a Web Support Software.
> Maintain a complete history of your customers through Contact Management.
> Track, route and manage customer support requests through a Interactive Customized System Gather necessary nformation / knowledge to measure end user satisfaction through analytical reports. |